What Are You Doing To Lock Down Repeat And Referral Enterprise?

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In keeping with NAR’s most up-to-date Profile of Real Estate Firms, 60 % of the typical brokerage’s enterprise comes from repeat and referral enterprise. On the similar time, nonetheless, actual property professionals are notoriously dangerous at staying in contact after the sale — which means that there are much more referral-based offers to be accomplished with the proper of follow-up.

When a glad former shopper refers you to another person — or chooses to work with you once more — the rapport-building potential is elevated and the price of lead nurturing decreases. With each profitable transaction, you reinforce for this core group of purchasers that you simply’re the reply to their most urgent actual property challenges — then they share that excellent news with others.


As advertising budgets shrink, we wish to know: What are you doing to lock down repeat and referral enterprise? Are you giving extra time and a focus to your CRM and utilizing it to distribute value-added content material? Are you utilizing junk mail or electronic mail blasts? Are you establishing espresso dates and prioritizing pop-bys? Tell us under.

We’ll publish our findings with the highest solutions subsequent week on Tuesday.