Liberty Residence Guard Overview (Prices & Protection in 2023)

Liberty Residence Guard (LHG) is a house guarantee firm that provides complete guarantee protection with three completely different plans and inexpensive pricing. Established in 2017, Liberty Residence Guard might not have as sturdy expertise as different suppliers, however its distinctive popularity, affordability and in depth add-on protection make it among the finest house guarantee corporations within the business.

Liberty Residence Guard is obtainable in each state besides Wisconsin and Washington, which makes it a wonderful selection for hundreds of house owners throughout the U.S. Study extra about Liberty Residence Guard by studying our in depth evaluation beneath to higher decide if it’s the proper house guarantee supplier for you.

Utilizing our soar hyperlink desk of contents to search out what you’re most excited about for this evaluation on Liberty Residence Guard.

Bounce To:

  1. Our Review of Liberty Home Guard
  2. Plans, Costs & Coverage
  3. Add-Ons, Exclusions & Coverage Limits
  4. Customer Reviews
  5. LHG vs Other Providers
  6. How to File a Claim with LHG
  7. FAQ

Our Overview of Liberty Residence Guard

Complete Rating: 93 / 100 factors

Liberty Residence Guard is a superb selection for house guarantee protection. This supplier not solely has wonderful protection choices but additionally inexpensive charges, a easy claims course of and an unbeatable popularity.

Our specialists analyzed Liberty Residence Guard and evaluated the corporate in six classes to find out an total rating out of 100. Liberty Residence Guard obtained a rating of 93, giving it an total ranking of 4.7 stars. The chart beneath summarizes our outcomes and you may be taught extra about every class within the following sections.

We clarify our evaluation methodology and what we search for below.

liberty home guard review scoring
liberty home guard pros and cons

Plans and Protection of Liberty Residence Guard

Rating: 25.5 / 24 factors 

Professionals

Liberty Residence Guard provides three distinct plans to cowl both your home equipment, built-in techniques or a mix of each. The corporate’s Equipment Guard and Techniques Guard plans cowl your main family home equipment and your main techniques, respectively. Nevertheless, in order for you complete protection, the Complete Residence Guard plan is the proper possibility to guard in opposition to house equipment and system breakdowns. This complete plan covers 15 techniques and home equipment, whereas different corporations provide plans that cowl eight to 13 gadgets.

What units Liberty Residence Guard other than different suppliers is the corporate’s 42 protection add-on choices to guard luxurious gadgets like swimming swimming pools and electronics. Most different suppliers provide lower than 15 gadgets for extra protection, making LHG warranties probably the most customizable.

Cons

Whereas Liberty Residence Guard’s most cheap plan provides wonderful fundamental protection, it doesn’t cowl family techniques. So if you wish to cowl main techniques, resembling your air conditioner, you’ll want to decide on the most costly plan. 

Whereas Liberty Residence Guard provides extra methods to customise your plan, the most important downside to having so many extra choices is the extra month-to-month price. The extra add-ons you embody in your plan, the upper your month-to-month premium will probably be. 

We go into extra element on Liberty Residence Guard’s plans and protection below.

Affordability of Liberty Residence Guard

Rating: 20 / 22.5 factors

Professionals

The nationwide common price of house guarantee plans is $50 per 30 days, and Liberty hovers proper round that worth level for each its Equipment Guard and Techniques Guard plans. Warranties from Liberty Residence Guard vary from $49.99 to $59.99 per 30 days. Which means for lower than $2 per day, you possibly can profit from Liberty’s most complete protection plan. 

Greater than 25 of Liberty Residence Guard’s extra providers price lower than $15 per 30 days, which makes these add-ons inexpensive for most householders. This makes it straightforward to customise your plan to your distinctive wants.

Cons

Liberty Residence Guard provides quite a few add-ons, however some are dearer than add-ons provided by different house guarantee corporations. For instance, LHG will cowl your swimming pool for an additional $19.99 per 30 days, whereas you possibly can shield your pool with one other house guarantee firm for lower than $15 per 30 days.

Your service name payment from Liberty Residence Guard could also be as little as $65 relying on the service, however that payment can be as excessive as $125 per name. Not like another house guarantee corporations, you can not select your service name payment with Liberty Residence Guard. This implies it’s possible you’ll not know the way a lot you’ll pay to have a technician despatched to your property, and this price might be dearer than the common.

Some house guarantee corporations haven’t any cancellation payment, however sadly, Liberty Residence Guard will not be one in all them. In the event you cancel your plan after 30 days, you will want to pay a $50 payment.

We go into extra element on the price of Liberty Residence Guard below.


Residence Guarantee Assets


Buyer Expertise of Liberty Residence Guard 

Rating: 14.5 / 18.5 factors 

Professionals

Prospects rave about Liberty Residence Guard’s educated and pleasant representatives that exit of their strategy to clarify every protection plan intimately. As well as, many shoppers report fast response instances, around-the-clock assist and constructive experiences when submitting claims. There are only a few complaints about Liberty Residence Guard on the Higher Enterprise Bureau (BBB) web site, however the firm’s customer support staff actively works to deal with all buyer issues as they come up 

Getting a quote from Liberty is simple — you possibly can obtain an immediate, customized house guarantee quote on-line that means that you can evaluate completely different plans, charges and add-on protection. This lets you create a personalized plan that matches your wants and month-to-month finances.

Cons

Whenever you enter your data on Liberty Residence Guard’s web site to obtain your free quote, you’ll obtain calls, textual content messages and emails from firm representatives. Though these people are pleasant and useful, the sheer quantity of contacts you obtain may be overwhelming. On the primary day alone, our reviewers have been contacted 13 instances. Three weeks later, the identical reviewer continued to obtain every day textual content messages and advertising and marketing emails.

Firm Repute of Liberty Residence Guard 

Rating: 15.5 / 17.5 factors 

Professionals

Liberty Residence Guard has among the finest reputations of all house guarantee corporations. It has an A- ranking with the BBB and 4.7 stars on Google Evaluations, which solidifies its popularity as a reliable firm. Moreover, LHG has a 4.6-star ranking on Glassdoor, which signifies that the corporate cares as a lot about its staff because it does its prospects.

Cons

Whereas Liberty Residence Guard has wonderful scores and an lively customer support staff that responds to complaints, it misplaced factors on this class resulting from its few years in enterprise and a 2020 lawsuit wherein a customer sued over frequency of contact. Whereas some corporations have greater than 50 years of expertise within the house guarantee business, Liberty has solely been in enterprise for 5 years.

We’ve included some buyer opinions of Liberty Residence Guard from the BBB below.

Claims Course of of Liberty Residence Guard 

Rating: 12.5 / 12.5 factors 

Professionals

Liberty Residence Guard is well-known for its straightforward claims course of and responsive customer support staff. Many on-line buyer opinions report wonderful buyer care as soon as they file a declare, and a few even say it’s the best declare course of they’ve skilled. When you submit your declare on-line or over the cellphone, it takes lower than 48 hours for it to be accredited.

Just like different house guarantee suppliers, Liberty has a 30-day ready interval earlier than you possibly can submit a declare. After this ready interval is over, you possibly can start making claims.

Cons

Though the claims course of is usually clean, some Liberty prospects report longer wait instances as a result of technicians are required to submit photos earlier than they will start work. This implies you’ll generally have to schedule a number of appointments earlier than your property system or equipment is fastened.

We’ve included a step-by-step define of Liberty Residence Guard’s claims course of below.

Availability of Liberty Residence Guard 

Rating: 5 / 5 factors

Professionals

Liberty Residence Guard is headquartered in Brooklyn, New York, and covers 48 states apart from Wisconsin and Washington. Due to its large protection space, Liberty receives full marks on this class.

Cons

Liberty Residence Guard serves 96% of the U.S., however resulting from service exclusions, owners in Washington and Wisconsin are at the moment unable to acquire house warranties by way of this supplier.

liberty home guard coverage map

Liberty Residence Guard Plans, Prices and Protection

The nationwide common for a month-to-month house guarantee is $50 per 30 days, and Liberty Residence Guard meets that fee with its Equipment Guard plan. Even so, the corporate’s Techniques Guard and Complete Residence Guard plans are additionally inexpensive, beginning at $54.99 per 30 days and $59.99 per 30 days respectively.

In the event you add gadgets to your plan, your month-to-month fee will improve. All gadgets coated below Liberty’s house guarantee service price between $3.99 per 30 days and $35.99 per 30 days, however most gadgets are throughout the $8 to $15 per 30 days vary.

Each time you name Liberty Residence Guard to submit a declare, you’ll pay a service name payment. This payment will vary from $65 to $125, however the precise quantity depends upon the service you require.

Equipment Guard Month-to-month Value Techniques Guard Month-to-month Value Complete Residence Guard Month-to-month Value
Beginning at $49.99 Beginning at $54.99 Beginning at $59.99

Liberty Residence Guard Equipment Guard Plan: The Equipment Guard plan is ideal for owners who need simply the fundamentals coated. In the event you don’t have central air con or have older home equipment, it is best to make investments on this plan. It covers eight main family home equipment — together with your dryer, washer, fridge, microwave, dishwasher, cooktop, storage door opener and exhaust fan.

Liberty Residence Guard System Guard Plan: In the event you simply purchased new home equipment and solely wish to cowl your main house techniques, then the System Guard plan is for you. It covers your HVAC techniques, ductwork, electrical techniques, plumbing techniques and water heater.

Liberty Residence Guard Complete Residence Guard Plan: The Complete Residence Guard plan is right for owners who need full peace of thoughts. It contains all the things within the Equipment Guard and System Guard Plans, protecting a complete of 15 house techniques and home equipment.

The desk beneath reveals a side-by-side comparability of what’s coated below every Liberty Residence Guard guarantee plan.

  Equipment Plan Techniques Plan Complete Residence Guard Plan
Garments Dryer  ✓  X  ✓
Garments Washer  ✓ ✓ 
Kitchen Fridge ✓  ✓ 
Constructed-in Microwave Oven ✓  ✓ 
Dishwasher ✓  ✓ 
Ranges/Ovens/Cooktops ✓  ✓ 
Ceiling and Exhaust Followers ✓  ✓ 
Storage Door Openers ✓  ✓ 
Air Conditioning  X ✓  ✓ 
Heating ✓  ✓ 
Ductwork ✓  ✓ 
Plumbing ✓  ✓ 
Electrical ✓  ✓ 
Water Heater ✓  ✓ 

What Non-obligatory Add-ons Does Liberty Residence Guard Supply?

Liberty Residence Guard provides probably the most customizable house guarantee plans due to its many accessible add-ons. Together with the fundamental house system and equipment protection, you possibly can select so as to add as much as 42 extra gadgets to your property guarantee, together with: 

  • Pool
  • Spa
  • Further Spa
  • Properly Pump
  • Sump Pump
  • Central Vacuum
  • Septic System Pumping
  • Stand Alone Freezer
  • Restricted Roof Leak
  • Lighting Fixtures
  • Re-Key
  • Water Softener
  • Garden Sprinkler System
  • Electronics Safety
  • Swamp Cooler
  • Ejector Pump
  • Second Fridge
  • Trash Compactor
  • Ice Maker (Fridge)
  • Freestanding Ice Maker
  • Wine Cooler
  • Salt Water Pool
  • Generator
  • Plumbing Fixture
  • Grinder Pump
  • Water Dispenser Water Line
  • Instantaneous Sizzling Water Dispenser
  • Reverse Osmosis Water Filter System
  • Casita Visitor Unit
  • TV Mounting

Together with extra gadgets in your house, you can too pay a month-to-month payment for house providers:

  • Window Washing and Cleansing
  • Gutter Cleansing
  • Pest Management
  • Carpet Cleansing
  • Energy Washing (Exterior Flooring)

Lastly, your fundamental Liberty Residence Guard guarantee doesn’t cowl luxurious home equipment. If in case you have these things in your house, you possibly can improve your protection to incorporate the next:

  • Professional Sequence Fridge
  • Professional Sequence Vary/Oven/Cooktop
  • Professional Sequence Dishwasher
  • Professional Sequence Microwave
  • Professional Sequence Washing Machine
  • Professional Sequence Garments Dryer
  • Professional Sequence Stand Alone Freezer

Does Liberty Residence Guard Have Any Exclusions? 

Just like different house guarantee suppliers, Liberty Residence Guard does have limitations and exclusions to its house guarantee protection. Remember that Liberty solely covers harm resulting from regular put on and tear, so if you wish to get probably the most out of your property guarantee, ensure to maintain all upkeep information. 

Your Liberty Residence Guard house guarantee won’t cowl the next:

  • Routine upkeep
  • Harm resulting from lack of upkeep or human error
  • Improper set up or earlier repairs
  • Corrosion or rust
  • Business grade gear
  • Luxurious home equipment
  • Good expertise and gadgets
  • Restore of beauty defects

Does Liberty Residence Guard Have Any Protection Limits?

For all gadgets included within the Equipment Guard, Techniques Guard and Complete Residence Guard plans, protection is restricted to $2,000 per merchandise. For all extra coated gadgets, the restrict is $500 per merchandise. This quantity applies per coverage interval, which means it resets after twelve months from the date of buy.

Liberty Residence Guard Buyer Evaluations

Many Liberty Residence Guard prospects have posted each constructive and adverse opinions on the BBB web site. We’ve included a couple of of those house guarantee opinions beneath. 

Constructive Evaluations of Liberty Residence Guard

Liberty Residence Guard has a whole lot of on-line opinions that spotlight constructive buyer experiences. Buyer satisfaction is obvious from many opinions on the BBB, and plenty of Liberty prospects rave concerning the amount of cash saved, educated representatives and a clean claims course of.

They [Liberty Home Guard] met my expectations after they changed my rubbish disposal in 4 days. They exceeded my expectations after they changed my air conditioner in two weeks. I saved round 100 {dollars} on the rubbish disposal alternative, due to the deductible and the truth that the rubbish disposal difficulty was decided to be pre-existing. I saved about $1,200 after they changed my AC. All in, I’m up about $1,180 and I’m very pleased thus far. I hope to proceed to get an increasing number of worth from this coverage. However actually, thus far the plan is value each cent I’ve paid for it.

— Amber C., 11/18/2022

Liberty’s staff has been extraordinarily dependable and saved us greater than a major amount of cash on repairs thus far. Their technicians simply give off the aura of being very expert and polished and doubtless most significantly, appear extraordinarily motivated to assist. We truly initially obtained our coverage with them as a present from our realtor about three years in the past and have used the service on occasion on a semi-regular foundation. On our final declare, Brian R. actually helped us out. As a house owner, Liberty Residence Guard’s safety has confirmed to be very worthwhile.

— Madeline C., 11/14/22

Destructive Evaluations of Liberty Residence Guard

Some Liberty Residence Guard prospects report lengthy wait instances on the cellphone and the necessity to schedule a number of technician appointments to finish a restore. Liberty typically requires service technicians to submit photos of house home equipment and techniques earlier than they are often repaired, which might delay repairs by a number of days.

[The] deductible is simply too excessive, there’s a ready interval earlier than you possibly can file a declare and so they require the plumber to submit pictures earlier than approving. Which means two appointments I needed to take off work for, one for the picture and one for him to really repair the problem.

— Rick M., 07/19/2022

Liberty Residence Guard vs Different Residence Guarantee Firms

Earlier than you select a house guarantee supplier, it’s necessary to analysis the suppliers accessible in your space. Beneath you possibly can see how Liberty Residence Guard compares to different high house guarantee corporations.

Supplier Greatest For Month-to-month Value Service Charge BBB Ranking Years in Enterprise
Liberty Residence Guard Most Customizable  $49.99 – $69.99+ $65.00 – $125.00 A – 5
American Residence Protect First-time Owners $49.99 – $99.99+ $75.00 – $125.00 B 51
Alternative Residence Guarantee Worth $46.83 -$54.75  $85.00 D+ 13
Choose Residence Guarantee Most Inexpensive Service Charge $60.42 – $63.75+ $60.00 – $75.00 B- 10
AFC Residence Membership Most Added Advantages $30.00 – $50.00+  $75.00 – $125.00 B 13
2-10 Residence Guarantee Kitchen Home equipment  $17.00 – $60.00+ $65 – $100 B 39

The best way to File a Declare With Liberty Residence Guard

Liberty Residence Guard prospects can report a declare across the clock, any time through the week. This 24/7 protection provides peace of thoughts realizing if one thing goes incorrect in your house, you simply need to file a declare on-line or name customer support as quickly as you discover the malfunction.

liberty home guard claims process

Liberty Residence Guard additionally provides a 60-day workmanship assure. So if a technician has repaired one in all your property techniques and the system fails once more inside 60 days, Liberty will ship a technician to restore it at no extra cost.

FAQ: Liberty Residence Guard

Is Liberty Residence Guard official?

Liberty Residence Guard is a official house guarantee enterprise with nice buyer opinions on-line. This firm is among the many most extremely rated of all house guarantee corporations, so we think about it an excellent possibility on your house guarantee wants.

Does Liberty Residence Guard cowl pre-existing situations?

Liberty Residence Guard doesn’t cowl any recognized or unknown pre-existing situations. Based on a web-based pattern contract, Liberty will solely cowl the associated fee to restore or change techniques and home equipment which can be put in and in good working situation when your service contract begins.

Does Liberty Residence Guard cowl roof leaks?

Liberty Residence Guard provides roof leak safety for an extra $11.99 per 30 days. This may get you $500 of protection per time period, however the protection doesn’t embody partial or full roof alternative. It solely applies to the roof leak patching that presides over dwelling area in a single-family residence.

Does Liberty Residence Guard require a house inspection?

Liberty Residence Guard doesn’t require a house inspection so that you can take out a house guarantee coverage, and the corporate will cowl your property techniques and home equipment no matter age. However these techniques and home equipment have to be in working order if you signal your guarantee contract to obtain protection.

How do you cancel a Liberty Residence Guard coverage?

You possibly can cancel your Liberty Residence Guard guarantee by calling the customer support line. In the event you cancel your coverage throughout the first 30 days, you’ll get a full refund. However for those who cancel after 30 days, you’ll have to pay a $50 cancellation payment.

How We Evaluated Liberty Residence Guard In opposition to Our Overview Standards

To assist shoppers such as you select one of the best house guarantee corporations on your house, we dive deep into each top-rated house guarantee firm and fee them based mostly on six elements. As soon as we analysis an organization and have gathered all our knowledge, we use the next scoring system to grade every house guarantee firm on a 100-point scale. We then convert the rating to a 5-star ranking.

liberty home guard review methodology
  • Plans + Protection Choices (24 Potential Factors): Since each buyer has completely different wants and a unique finances, we award extra factors to suppliers that supply extra plans and better flexibility. Liberty Residence Guard does exceptionally nicely on this class as a result of it provides three completely different plans and dozens of add-ons that enable for plan customization.
  • Affordability (22.5 Potential Factors): Value is a crucial issue as a result of many householders select house warranties to keep away from excessive funds for house equipment repairs. We consider every firm based mostly on its plans and extra providers, service name charges and cancellation phrases. Liberty’s Residence Guard’s plans are every inexpensive at lower than $2 per day, and the add-on protection permits for patrons to customise their plan to go well with their wants and finances.
  • Buyer Expertise (18.5 Potential Factors): Your expertise as a buyer is necessary, together with the assist you obtain when contacting a house guarantee supplier. We gauge total assist by buyer opinions, conducting house owner surveys and going by way of the quotes course of. Liberty Residence Guard has nice on-line buyer opinions and a straightforward claims course of, which implies it scores excessive on this class.
  • Firm Repute (17.5 Potential Factors): An organization’s popularity is a mix of opinions from prospects and respected organizations just like the BBB. We additionally take into consideration the years of expertise an organization has, how happy its staff are and any previous or pending lawsuits. Liberty has a wonderful A- ranking with the BBB and 4.7 stars on Google Evaluations, so it does nicely on this class.
  • Claims Course of (12.5 Potential Factors): On this class, we have a look at the general claims course of, together with how straightforward it’s to file a declare and an organization’s response time. Liberty Residence Guard’s claims course of is straightforward and prospects can contact a customer support consultant 24/7.
  • Availability (5 Potential Factors): Availability refers to what number of states and areas an organization serves. Liberty Residence Guard does nicely on this class as a result of it provides house warranties in 48 states, solely excluding Wisconsin and Washington.

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